Symantec Response Assessment module

• Symantec Response Assessment module
  • Introducing the Response Assessment module
    • About Control Compliance Suite
    • About Response Assessment module (RAM)
    • About the Response Assessment module (RAM) components
    • About the RAM console
    • About the RAM Windows client
    • About the RAM service and RAM Web client
    • About the content packs
    • About the quizzing feature
    • About the Response Wizard
    • About disaster preparedness recommendations
    • About RAM evidence
    • About logging
    • How the Response Assessment module works
    • What you can do with the Response Assessment module
    • Where to get more information about the Response Assessment module
  • Post Installation Tasks
    • About adding Windows groups for the server components
    • About Web user authentication
    • Editing the RAMServer.exe.config file to enable SSL
    • Uninstalling the module
    • Uninstalling the RAM server
  • Managing the RAM console
    • Creating questionnaires in the RAM console
      • Adding a group
      • Adding a question
      • About question types
        • Open-ended question types
        • Closed-ended question types
      • Editing text
      • Editing a property
      • Adding a user-defined property in RAM
      • About CCS Assets Applied to a questionnaire for evidence
      • Adding an asset group variable
      • Removing an object
      • Adding answers
      • Adding answers using the Answer Template
    • About the RAM console tools
      • About RAM questionnaires with weighted questions and answers
        • Modifying the importance of a question
        • Modifying the severity of an answer
        • Replacing a weight
        • Loading a weight profile
        • Saving a weight profile
        • Clearing the weights
        • Customizing the weight definitions
      • About using the Answer Template
        • Adding a template
      • About using the Next Hop tool
        • Selecting a Next Hop destination
        • Clearing a Next Hop destination
      • About using the Spell Check tool
        • Running the Spell Check
      • About using the Import tool
        • Importing a question
        • Importing questions from a file
      • About the RAM Server toolbar
        • Opening a questionnaire from the RAM Server
        • Publishing a questionnaire
        • Inviting users to respond to the questionnaire
        • Creating an invitation template
        • Analyzing assets
        • Linking to the CCS App server
      • About the Invitation Manager
        • About inviting users to respond
        • Publishing a questionnaire with invitations
        • Deleting sent invitations
        • Editing a sent invitation
        • Adding an invitation in the Invitation Manager
        • Changing displayed columns in the Sent Invitations tab
        • Opening a report from the Sent Invitations tab
        • Viewing support documents from the Sent Invitations tab
        • Creating a new schedule template
        • Adding an invitation schedule
  • Managing the Web client
    • About Web client tasks
      • About accessing the RAM Web client
      • Editing the My Profile information
      • Managing the users
      • Editing user information
      • Deleting a user
      • Managing the questionnaires
      • Adding a questionnaire
      • Editing the questionnaire properties
      • Uploading a certification document
      • Completing the certification
      • Responding to a questionnaire
      • Adding responses on a saved questionnaire
      • Saving a response to resume answering later
      • About navigating
      • Resetting a question
      • Submitting support documents
      • Viewing support documents
      • Adding a comment
      • Adding a recommendation
      • Selecting a question using All Questions
      • Selecting an unanswered question
      • Submitting a response
  • Managing the Windows client
    • About the RAM Windows client tasks
      • Opening the Windows client
        • About the Windows client navigation
        • Adding a Windows client comment
        • Adding a Windows client recommendation
        • Opening a questionnaire in the Windows client
        • Resetting a Windows client question
        • Saving a Windows client response
  • Managing the Response Wizard
    • About Response Wizard tasks
      • Loading a response file
      • Loading a response from the RAM Server
      • Removing a response file
      • Removing a loaded response file
      • Configuring the display bars
      • Exporting a report as an image
      • Adding final comments and recommendations
      • About tree chart properties
  • Troubleshooting
    • About troubleshooting the Response Assessment issues
    • About CCS asset group errors
    • Accessing the Web client from a remote system as a Windows domain user
    • About troubleshooting Kerberos authentication errors
    • About editing the log settings