View and edit message properties

You can view message properties and edit certain message attributes using the Message Properties dialog box, which displays information about a message in greater detail than is shown in the message browser headline. Only one Message Properties dialog box displays at a time per each message browser view.

To view message properties

Double-click the message in the messages browser or follow the steps below.

1. In the details pane, right-click a message in the message browser to open the shortcut menu.
2. Select Properties to open the Message Properties dialog box. The Text tab displays by default.
3. Review general information, annotations, instructions, message text, state, custom message attributes, and actions for the selected message.

To edit the annotations and text message properties, select the appropriate tab in the Message Properties dialog box and enter your changes.

Use the Previous (Up arrow), Next (Down arrow), and Acknowledge buttons to move the focus back and forth in the acknowledged or unacknowledged messages browsers to make and apply changes. The icon on the Acknowledge button changes, depending on which message browser you are working from.

If you leave the message browser up, you can work from within the Message Properties dialog box to modify the instructions, state, text, commands, annotations, duplicates, and custom message attributes for a selected message, acknowledge and unacknowledge a selected message, and see your changes immediately take effect in the browser window.

Related Topics:

• View general message properties
• View message annotations
• Edit annotation text
• View duplicates
• View message instructions
• View and edit message text
• View message state
• View and launch actions
• View and edit custom message attributes (CMA)