View message instructions

Message instructions are configured by your administrator to help you solve common problems. They might include details describing:

• Automatic actions.
• Operator-initiated actions.
• Manual steps to follow for problem resolution.

Instructions are read-only and cannot be edited.

To view message instructions

1. In the details pane, select the message for which you want to view instructions.
2. Right-click the message to open the shortcut menu.
3. Select Properties to open the Message Browser dialog box.
4. Select the Instructions tab to view instructions configured by your administrator for this message.
5. When you finish viewing the instructions, click OK to close this dialog box.