View and edit custom message attributes (CMA)

Use the Custom Message Attributes tab in the Message Browser Properties dialog box to create, edit, and remove additional attributes for messages that you have selected. For example, you might add a company name, contact information, or a city location to a message; a CMA can be any information that is meaningful to you and you can have more than one CMA attached to a single message.

This attribute information displays in the message browser in a column you have previously created to contain it. See the help topic Change message browser column display options for details on creating additional columns in the browser.

You can choose from the list of static attributes and currently available CMAs to display in the message browser. CMAs will be available only if they have been received on the server and are already attached to messages in the database.

To create a custom message attribute:

1. In the details pane, select the message for which you want to create a custom message attribute.
2. Right-click the message to open the Message Properties dialog box.
3. Select the Custom Message Attributes tab.
4. Click New to open the New CMA dialog box.
5. Type a name for the new CMA in the Name box.
6. Type the CMA attribute to associate with this name in the Value box.
7. Click OK. The new CMA attribute displays in the browser in the CMA column you have previously created using the Options dialog box.

To edit a custom message attribute

1. In the details pane, select the message for which you want to edit the custom message attributes.
2. Right-click the message to open the Message Properties dialog box.
3. Select the Custom Message Attributes tab.
4. Select the CMA you want to edit and click Edit to open the Edit CMA dialog box.
5. Edit the attribute in the Value box. The new value appears on the Custom Message Attributes tab.
6. Click Apply, then OK to confirm your choice and close this dialog box. The edited attribute appears in the message browser column you previously created.

To delete a custom message attribute

1. In the details pane, select the message for which you want to edit the custom message attributes.
2. Right-click the message to open the Message Properties dialog box.
3. Select the Custom Message Attributes tab.
4. Select the name of the attribute you want to delete.
5. Click Delete to remove the attribute from the Custom Message Attributes tab.
6. Click Apply, then OK to remove the attribute from the message browser column.