This section includes the following topics:

• Troubleshooting hardware-related issues

• How to get more information about alerts and error messages

• Troubleshooting backup issues

• About cluster sizes for NTFS partitions

• Troubleshooting restore issues

• Improving Backup Exec performance

• Searching the Symantec Knowledge Base for more information

• Contacting Technical Support

• Generating a diagnostic file for troubleshooting

• Running Bediag on a remote computer

• Collecting log file information for troubleshooting

• Using the Backup Exec Debug Monitor for troubleshooting