Backup Exec generates an error message when a condition occurs that is important enough to warrant your attention, or requires that you submit a response. Most alerts and error messages are self explanatory, but there may be times when you need to get more information to resolve a condition.
You can get more information on Backup Exec alert and error messages in the following ways:
On the alert dialog box, click the link for the Unique Message Identifier (UMI) code, or look in the job log and click the UMI link. This code is a hyperlink to the Symantec Technical Support Web site. You can access the technical notes that are related to the alert.