To add a hotword

1. Do one of the following:

   • To add a global hotword, click the Application tab in the Compliance Accelerator client, and then click the Hotwords tab.

   • To add a department-level hotword, click the Departments tab and then click the required department in the left pane. Then click the Hotwords tab.

     If Compliance Accelerator lists a lot of departments, you can filter the list with the fields at the top of the pane. As well as filtering the departments by name, you can choose whether to list any research folders that are associated with them.

2. Select the hotword set to which you want to add the new hotword, or select All Hotwords to add a hotword that is not associated with any set.

3. In the Hotwords box at the right, click New.

4. Type the hotwords and phrases. Observe the following guidelines as you do so:

   • Each word or phrase must be on a new line.

   • You can append a wildcard character to the end of the word or phrase to represent other characters. An asterisk (*) represents zero or more characters. A question mark (?) represents exactly one character.

     You must type at least the first three characters of the word or phrase to which you append the wildcard character.

   Click OK when you have finished.

5. Click Save.