Adding hotword sets

As with hotwords, you can define hotword sets at the global, application level, where they are applicable to all departments, and at the department level, where they are specific to that department.

You must have the application permission Add Hotwords to add global hotword sets, and the department permission Add Hotwords to add department-level hotword sets. By default, users with the application role of App Rule Admin have the first permission, whereas users with the department role of Rule Admin have the second.

To add a hotword set

  1. Do one of the following:

    • To add a global hotword set, click the Application tab in the Compliance Accelerator client, and then click the Hotwords tab.

    • To add a department-level hotword set, click the Departments tab and then click the required department in the left pane. Then click the Hotwords tab.

      If Compliance Accelerator lists a lot of departments, you can filter the list with the fields at the top of the pane. As well as filtering the departments by name, you can choose whether to list any research folders that are associated with them.

  2. Click New at the top left of the window.

  3. Type a name and optional description for the hotword set.

    The name can contain space characters.

  4. Click Add at the bottom of the Hotwords box to select the hotwords to include in the set.

    You can select multiple adjacent hotwords by holding down the Shift key while clicking the first and last hotword in the range. To select multiple nonadjacent hotwords, hold down the Ctrl key while clicking the required hotwords. Click OK when you have finished.

  5. Click Save.

More Information

About the Compliance Accelerator permissions

Adding hotwords

Editing existing hotword sets

Deleting hotword sets

Importing the predefined hotwords