Installing Backup Exec to remote computers

If you are installing Backup Exec through Terminal Services and the installation media is on a shared drive (CD-ROM or network share) you must install using a UNC path. Installation via mapped drives is not supported.

You can set up multiple server installations. Backup Exec processes up to five remote computer installations concurrently.

Note:

You can also use Microsoft's Add or Remove Programs utility to install Backup Exec to a remote computer. See your Microsoft documentation for more information.

There are special considerations that you should be familiar with before you install Backup Exec to remote computers.

Note:

To push-install Backup Exec to a computer that runs Symantec Endpoint Protection (SEP) version 11.0 or later, you must configure SEP to share files and printers. File and printer sharing is turned off by default.

Review the following table:

Table: Special considerations for installing Backup Exec to remote computers

Item

Consideration

Windows XP SP2/Server 2003 SP1

To push-install Backup Exec to a Windows XP SP2/Server 2003 computer, you must enable File and Printer Sharing on the Windows Firewall Exceptions list for the following ports:

  • 135 (RPC)

  • 445 (TCP)

  • 103X (mostly 1037)

  • 441 (RPC)

For more information about the Windows Firewall Exceptions list, refer to your Microsoft Windows documentation.

During the installation process, Backup Exec sets the Remote Launch and Remote Access security permissions for the Administrator's group.

You should enable the "Allow remote administration exception" group policy for the computer to which you push the installation.

Windows Server 2008

To push-install Backup Exec to a computer that runs Windows Server 2008, you must enable certain items on the destination computer's Windows Firewall Exceptions list. You must enable the following items:

  • File and Printer Sharing

  • Windows Management Instrumentation (WMI)

For more information refer to your Microsoft Windows documentation.

To install Backup Exec to a remote computer

  1. Do one of the following:

    To install Backup Exec for the first time

    Do the following in the order listed:

    • From the installation CD browser, select the option to install Symantec Backup Exec.

    • Click Next.

    • Click I accept the terms of the license agreement.

    • Click Next.

    • Check Remote Install.

    • Click Next.

    To install Backup Exec to a remote computer after you have already installed it on the local computer

    Do the following in the order listed:

    • On the Tools menu, click Install Agents and Media Servers on Other Servers.

    • Click Next.

  2. Click Backup Exec Servers, and then click Add.

  3. Do one of the following:

    To browse to the remote computer on which you want to install Backup Exec

    Do the following in the order listed:

    • Click Browse.

    • Browse the list to select all of the remote computers to which you want to install an option.

    • Click OK.

    To add a remote computer manually

    Do the following in the order listed:

    • Type the computer name or IP address and domain.

    • Click OK.

  4. On the Remote Computer Logon Credentials panel, complete the fields as follows:

    User Name

    Type the user name for an account that has administrative rights on the remote computer.

    Password

    Type the password for an account that has administrative rights on the remote computer.

    Domain

    Select the domain in which the remote computer is located.

    Use this user name and password when attempting to connect to additional computers during the installation

    Check Use this user name and password when attempting to connect to additional computers during the installation to avoid entering credentials separately for each remote computer that you have selected.

  5. Click OK.

  6. On the Remote Installation Types panel, select one of the following options, and then click Next:

    Remote install with licensed options

    Select this option to enter license keys for the remote computers. During the installation process, you are prompted for the license keys for the remote computers.

    If you select this option to install Backup Exec for Windows Servers to a remote computer, then you are prompted to select a destination folder.

    You can accept the default destination folder on the remote computer, or make changes.

    After selecting this option, continue with step 7.

    Remote install using the same install settings as the local computer

    Select this option to install remotely using all of the installation options that are installed on the local computer. When you use this option, you cannot change any settings on the remote computer. For example, if you have installed the Intelligent Disaster Recovery option locally, this option is also installed remotely.

    This option is available only when you select both local and remote install options.

    After selecting this option, continue with step 8.

    Remote install from clone file settings

    Select this option to install remotely using the clone file settings that may be contained on a clone CD image or that could also be contained in a previously created parameter file.

    See Creating and using installation parameter files.

    When this option is selected, you can browse to a parameter file.

    After selecting this option, continue with step 8.

  7. Select one of the following methods to enter license keys:

    To manually enter license keys

    Do the following in the order listed:

    • Type a license key into the license key field.

    • Click Add.

    • Repeat for each license key for each option or agent that you want to install.

    To import license keys from a file

    Do the following in the order listed:

    • Click Import.

    • Select the besernum.xml file.

    To install an evaluation version

    Do the following in the order listed:

    • Leave the license key field blank.

    • Proceed to step 9.

  8. Verify that the additional options are selected for installation.

  9. In the Destination Folder field, type the path to the folder on the remote computer to which the Backup Exec media server files will be installed. The default location is:

    C:\Program Files\Symantec\Backup Exec

  10. Click Next.

  11. On the Symantec Backup Exec Services panel, complete the options as follows:

    User Name

    Type the user name for an Administrator account that the Backup Exec services can use.

    If the remote computer is in a domain, use a Domain Administrators account or an equivalent account that is part of the Domain Administrators group.

    If the remote computer is in a workgroup, use an Administrators account or an equivalent account that is part of the Administrators group on the computer.

    Password

    Type the password for an Administrator account that the Backup Exec services can use.

    Domain

    If the computer is in a domain, select the domain in which the remote computer is located.

    If the computer is in a workgroup, select the computer name.

  12. Click Next.

  13. On the Symantec Backup Exec Database panel, do one of the following to select a location on which to store the Backup Exec database and then click Next.

    To create a local Backup Exec SQL Express instance

    Do the following in the order listed:

    • Click Create a local Backup Exec SQL Express instance to store the database on.

    • To change the location of the database, type the new location in the Destination Folder field.

    To use an existing SQL Server 2000 or SQL Server 2005 instance

    Do the following in the order listed:

    • Click Use an existing SQL Server 2000 (SP3a or later) or SQL Server 2005 (SP2 or later) instance on the network to store the database on.

    • Select the instance.

    When Backup Exec is installed into an existing instance, the automated master database restore feature is not available. To recover the Master database, you must replace it with the Master database copy that Backup Exec automatically creates and updates when the Master database is backed up.

    Caution:

    During the installation process and upgrade process, Backup Exec stops and starts the SQL service several times. Other user-created databases that use the SQL Server instance are unavailable during the process. To avoid such conflicts, you should install Backup Exec into its own SQL instance.

    Backup Exec attempts to connect to the instance.

  14. On the Symantec Tape Device Drivers panel, read the message, and then click Next to continue with the installation. After Backup Exec is installed, you can install device drivers for the tape storage devices.

    See step 19.

  15. If you are prompted, enter information or choose settings for additional options being installed. Click Next or OK after each selection.

  16. Review the features to be installed, and then click Next.

  17. Read the Backup Exec installation review, and then click Install.

    The installation process creates a job log named bkupinst.htm on the computer where Backup Exec is installed. This file lists any errors that may have occurred during installation. The last line of the log indicates if the installation was successful and if you must restart the computer.

    See About the installation log.

  18. Click Next, and then click Finish to exit the wizard.

    If you did not restart the remote computer, you may need to do it now in order for the configuration to take effect.

  19. (Optional) Install device drivers for the tape storage devices that are connected to the server.

More Information

Configuring storage devices by using the Device Configuration Wizard

About the Backup Exec services account