To respond to an active alert

1. On the navigation bar, click Alerts.

2. Click the Active Alerts tab.

3. Select the alert to which you want to respond, and then under Alert Tasks in the task pane, click Respond.

   If you have more than one alert selected, click Respond OK to all to clear the selected alerts to the alert history. The alerts must have an OK response available to be automatically cleared.

   The alert dialog box appears.

   If you click Close, you will close the dialog box, but the alert remains active. To clear the alert and move it to the alert history, you must select a response such as OK, Yes, No, or Cancel from the alert dialog box.

   The alert dialog box provides the following information:

   Category Name	The title of the alert.
   Message	Describes the event that caused the alert and provides suggestions for responding to the alert.
   Click here for more information: V-XXX-XXXXX	Appears if a TechNote is associated with an error. Click the Unique Message Identifier (UMI), which starts with the letter V, and appears as a blue hyperlink. A new browser window opens to the Symantec Technical Support Web site. If the computer does not have access to the Internet, you can type the following URL in a browser window on another computer: http://entsupport.symantec.com/umi/<UMI Code>
   Server name	The name of the computer on which the alert occurred.
   Device name	The name of the device on which the alert occurred.
   Job name	The job associated with the alert.
   Time	The date and time the alert occurred.
   Automatically display new alerts	Select this check box to have alerts automatically appear on the Backup Exec console when they are sent. If you do not select this option, you must respond to alerts through the Active Alerts pane. Note: Alerts that require a response always appear on the Backup Exec console. See Changing default preferences.
   Automatically respond to and clear all alerts in the category	To provide automatic responses for this alert select the amount of time to wait before a response is provided and select the response. See Configuring automatic responses for alert categories.

4. Click a response for the alert.

   After the alert condition is resolved, the alert is moved to the Alert history.