Configuring automatic responses for alert categories

Using the Alert Autoresponse Wizard, you can do the following:

You can use the Alert Autoresponse Wizard for the following alert categories:

Table: Alert categories for the Alerts Autoresponse Wizard

Alert category

Description

Library Insert

The Library Insert alert is a request to insert overwritable media into the robotic library by using the import command.

Media Insert

The Media Insert alert is a request to insert overwritable media into a tape drive. Most tape drives provide status to Backup Exec when media is inserted, which clears the alert. Other tape drives do not generate this status and the alert must be cleared with a response.

Media Overwrite

The Media Overwrite alert is displayed when Media Overwrite Protection is configured to prompt before overwriting media.

Media Remove

The Media remove alert is a request to acknowledge that media has been removed from a tape drive. Most tape drives provide status to Backup Exec when media is removed, which clears the alert. Other tape drives do not generate this status and the alert must be cleared with a response.

Automatic responses are useful if you routinely get these alerts and your responses to the alerts are always the same.

To configure automatic responses for alert categories

  1. On the Tools menu, click Wizards>Alert Autoresponse Wizard.

  2. On the Welcome to the Alert Autoresponse Wizard panel, click Next.

  3. On the Configure Library Insert Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert before Backup Exec clears it and moves it to the alert history. When this job queues again, the alert reappears on the Active Alerts tab and clears automatically after the time interval elapses.

    Respond with

    This option is not available for the Library Insert alert category.

    Do not autorespond

    Select this to keep this alert on the Active Alerts tab until media is added to the library.

  4. Click Next.

  5. On the Configure Media Insert Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert before Backup Exec clears it.

    Respond with

    Do one of the following:

    • Select Yes to acknowledge that the media was inserted.

    • Select No to retry the media insert operation on another tape drive (if multiple tape drives were selected for the job).

    • Select Cancel to cancel this occurrence of the job.

    Do not autorespond

    Select this to keep this alert on the Active Alerts tab until media is added to the tape drive.

  6. Click Next.

  7. On the Configure Media Overwrite Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert.

    Respond with

    Do one of the following:

    • Select Yes to overwrite the media automatically.

    • Select No to try other media.

    • Select Cancel to cancel the occurrence of this job.

    Do not autorespond

    Select this to keep this alert on the Active Alerts tab until you acknowledge the alert by clicking OK.

  8. Click Next.

  9. On the Configure Media Remove Category panel, select the appropriate options as follows:

    Automatically clear after

    Select the amount of time to display the alert on the Active Alerts tab before Backup Exec clears it and moves it to Alert History.

    Respond with

    This option is not available for the Media Remove alert category.

    Do not autorespond

    Select this to keep this alert on the Active Alerts tab until you acknowledge the alert by clicking OK.

  10. Click Next.

  11. Read the Alert Autoresponse Summary panel, and then click Next.

  12. On the Completing the Alert Autoresponse Wizard panel, click Finish.

    Settings that you configure by using this wizard are overridden if the alert category properties are reconfigured.

More Information

Configuring alert category properties