You can enable the Backup Exec Granular Recovery Technology (GRT) option for offhost backups of Exchange resources. When you select the GRT option for a backup, Backup Exec collects additional information for the catalog. This information lets you restore individual mailboxes, mail messages, and public folders from Information Store backups.
Offhost backup does not support the Exchange Server backup jobs that are configured to use Symantec Continuous Protection Server (CPS).
You should perform consistency checks before you run an offhost backup.
To configure a GRT-enabled offhost backup for Exchange resources
Create an Exchange backup job.
Check Use Backup Exec Granular Recovery Technology (GRT) to enable the restore of individual mailboxes, mail messages, and public folders from Information Store backups.
If you send the job to a backup-to-disk folder with file size limitations, ensure that Backup Exec can stage temporary metadata on the default path of C:\temp.
Set the offhost backup options.
Select Automatic - Use hardware if available; otherwise use software.
If you include resources that are not supported for offhost backup, check the following check box: Process logical volumes for offhost backup one at a time. This allows the job to complete with errors.
Schedule or start the backup job.
Snapshot and offhost backups with the Exchange Agent
Troubleshooting Exchange Agent snapshot and offhost jobs
Setting default offhost backup options
Recommended devices for backups that use Granular Recovery Technology
About requirements for jobs that use Granular Recovery Technology