About requirements for jobs that use Granular Recovery Technology

Keep in mind the following requirements when you use Granular Recovery Technology (GRT) with the agents listed:

Table: Granular Recovery Technology requirements

Agent

Restrictions

Active Directory Recovery Agent

You can run only full backups for GRT-enabled jobs.

Agent for Microsoft Exchange Server

Backup Exec must have access to a uniquely named mailbox within the Exchange organization for backup and restore of the Information Store.

See Exchange mailbox access requirements.

You cannot restore individual mailboxes and messages if both of the following conditions exist:

The incremental backup method was used.
The destination was a tape device.

If you create full and incremental backups, GRT-enabled jobs have the following restrictions:

The full job templates and incremental job templates must be part of a policy.
The destination device must be a backup-to-disk folder.
The backup sets from the full jobs and incremental jobs must be on the same volume.

Agent for Microsoft Exchange Server with CPS

GRT-enabled jobs have the following restrictions:

Backups must be sent to a backup-to-disk folder on a local NTFS drive.

Note:

You should use the backup-to-disk folder exclusively for CPS Exchange jobs. Do not back up other resources to the backup-to-disk folder that is the destination for the GRT-enabled backup job.

Backups must be sent to a specific backup-to-disk folder. You cannot select a device pool.
Backups cannot be sent to a backup-to-disk folder for which you selected the Allocate the maximum size for backup-to-disk files option.

Agent for Microsoft SharePoint

GRT-enabled jobs have the following restrictions:

You can run only full backups for GRT-enabled jobs.
You must have a current version of the Remote Agent for Windows Systems installed on the SharePoint server.

Agent for Microsoft Virtual Server

Agent for VMware Virtual Infrastructure

GRT-enabled jobs have the following restrictions:

You can run only full backups for GRT-enabled jobs.
You can recover only individual items to virtual machines that run a Windows operating system.