Configuring alert category properties

You can set up alert categories to enable or disable alerts and determine actions such as notification and responses that will take place when an alert occurs.

Alternately, you can quickly enable and disable alerts from the Active Alerts pane without configuring other options.

See Enabling or disabling alerts from the Active Alerts pane.

Most alerts are enabled by default, however the following alert categories are initially disabled:

Each time you change the alert configuration, it is recorded in the audit log. You can view the audit log at any time to view the changes made to the alert category.

To view or change alert category properties

  1. On the navigation bar, click Alerts.

  2. Click the Active Alerts tab.

  3. Under Alert Tasks in the task pane, click Configure alert categories.

  4. Under Alert Categories, click the alert for which you want to view or change properties.

    You can change the options for more than one alert category simultaneously. To select consecutive alert categories, click the first alert, press and hold down <Shift>, and then click the last item. To select alert categories that are not consecutive, press and hold down <Ctrl>, and then click each item.

  5. Under Category Properties, select the appropriate options as follows:

    Category name

    The title of the alert. This property can be viewed, but not edited.

    Enable alerts for this category

    Select this check box to activate or disable the alert. You cannot disable alert types such as error and attention required.

    You can also enable an alert category from the task pane.

    See Enabling or disabling alerts from the Active Alerts pane.

    Send notifications to selected recipients

    Select this check box to send notifications when an alert occurs. You must have recipients configured to use this option.

    To configure recipients to receive the notification, click Recipients.

    See Configuring recipients.

    Include job log with a notification to an email or printer recipient

    Select this check box to send the job log to the recipient configured for notification. The recipient must be configured to receive email or printer notifications.

    Send SNMP Notifications

    Select this check box to enable SNMP notifications. SNMP must be installed to use this option.

    See About SNMP notification.

    Record event in the Windows Event Log

    Select this check box to enter the alert into the Windows Event Viewer. The Windows Event log displays all the property information for the alert.

    If a link appears in the Windows Event log you can search the Symantec Technical Support web site for information about the Event ID.

    Automatically clear after x days/hours/minutes

    Select this check box to enter the number of minutes, hours, or days you want the alert to remain active before it is moved to the Alert history.

    For attention required alerts, you can set up automatic responses.

    See Configuring automatic responses for alert categories.

    Respond with

    This option is available only for the Media Overwrite and Media Insert alert categories. Select the response that you want Backup Exec to send automatically. The choices are Cancel, No, Yes or OK.

  6. Click Apply to apply the properties to the alert and continue configuring additional alerts.

  7. Click OK to exit the Configure Alert Categories dialog box.

More Information

Assigning recipients to alert categories for notification