About SNMP notification

SNMP (Simple Network Management Protocol) is a method by which a network can be monitored from a central location. SNMP-enabled network applications (like Backup Exec) report to an SNMP Console (a management workstation). The console receives messages (traps) from Backup Exec regarding status and error conditions. A MIB is available in the WINNT\SNMP\language directory on the Backup Exec CD that you can load into your SNMP console.

The Object Identifier prefix for Symantec is:

1.3.6.1.4.1.1302

Backup Exec SNMP Traps (messages) have unique object IDs and may include up to four strings.

The following SNMP Trap types are supported:

Table: SNMP Traps

Trap Type

Object ID

String 1

String 2

String 3

String 4

Product Start

1302.3.1.1.9.1

Backup Exec: Application initializing

machine name

product, version, revision

Product Stop

1302.3.1.1.9.2

Backup Exec: Application terminating

machine name

product, version, revision

Job Canceled

1302.3.1.2.8.2

Backup Exec: Job canceled by Operator

machine name

job name

local or remote Operator name

Job Failed

1302.3.1.2.8.1

Backup Exec: Job failed

machine name

job name

detail message

Storage device requires human intervention

1302.3.2.5.3.3

Backup Exec: Storage device requires attention

machine name

job name

detail message

Robotic library requires human intervention

1302.3.2.4.3.3

Backup Exec: robotic library device requires attention

machine name

job name

detail message

Intelligent Disaster Recovery Message

1302.3.1.4.2.1.1

Copy to alternate path failed

machine name

job name

detail message

Intelligent Disaster Recovery Message

1302.3.1.4.2.1.2

Backup complete, update DR disks

machine name

job name

detail message

Backup Exec system error

1302.3.1.1.9.3

The application has encountered an error

machine name

job name

detail message

Backup Exec general information

1302.3.1.1.9.4

Information on normal events

machine name

job name

detail message

Job Success

1302.3.1.2.8.3

The job succeeded

machine name

job name

detail message

Job Success with exceptions

1302.3.1.2.8.4

The job succeeded, but there was a problem

machine name

job name

detail message

Job Started

1302.3.1.2.8.5

The job has started

machine name

job name

detail message

Job Completed with no data

1302.3.1.2.8.6

The job succeeded, but there was no data

machine name

job name

detail message

Job Warning

1302.3.1.2.8.7

The job has a warning

machine name

job name

detail message

PVL Device Error

1302.3.1.5.1.1.1

The device has encountered an error

machine name

job name

detail message

PVL Device Warning

1302.3.1.5.1.1.2

The device has encountered a warning

machine name

job name

detail message

PVL Device Information

1302.3.1.5.1.1.3

Normal device information

machine name

job name

detail message

PVL Device Intervention

1302.3.1.5.1.1.4

Device requires attention

machine name

job name

detail message

PVL Media Error

1302.3.1.5.2.1.1

There is an error with the media

machine name

job name

detail message

PVL Media Warning

1302.3.1.5.2.1.2

There may be a problem with the media

machine name

job name

detail message

PVL Media Information

1302.3.1.5.2.1.3

Normal media information

machine name

job name

detail message

PVL Media Intervention

1302.3.1.5.2.1.4

Media requires attention

machine name

job name

detail message

Catalog Error

1302.3.1.5.3.1.1

There is an error with the catalog

machine name

job name

detail message

Tape Alert Error

1302.3.1.5.4.1.1

There is a TapeAlert error

machine name

job name

detail message

Tape Alert Warning

1302.3.1.5.4.1.2

There is a TapeAlert warning

machine name

job name

detail message

Tape Alert Information

1302.3.1.5.4.1.3

Normal TapeAlert information

machine name

job name

detail message

Database Maintenance Error

1302.3.2.5.5.1.1

There is a database maintenance error

machine name

job name

detail message

Database Maintenance Information

1302.3.2.5.5.1.2

Normal database maintenance information

machine name

job name

detail message

Software Update Error

1302.3.2.5.6.1.1

There is a software update error

machine name

job name

detail message

Software Update Warning

1302.3.2.5.6.1.2

There is a software update warning

machine name

job name

detail message

Software Update Information

1302.3.2.5.6.1.3

Normal software update information

machine name

job name

detail message

Install Update Warning

1302.3.2.5.7.1.1

There is an install warning

machine name

job name

detail message

Install Update Information

1302.3.2.5.7.1.2

Normal Install information

machine name

job name

detail message

More Information

Installing and configuring the SNMP system service