Clicking the Troubleshooting item in the console tree
displays the troubleshooting list in the details pane. You can use
the troubleshooting list to view system events and
warnings that have occurred since the Windows Media Services
service started or since the list was cleared. You can use the data
in this list to help you to identify and resolve issues on the
server. The area at the top of the details pane indicates the
number of unresolved events.
The details pane displays the following information for each
event in the list.
Displays an icon that identifies the event as
either an error, warning, or information event.
Displays the month, day, and year the event
Displays the time of day the event occurred. The
time is displayed in the time format used by the server, which can
be either Coordinated Universal Time (UTC) or local time.
Displays the name of the server or publishing point
that generated the event.
Displays the number of times the event has
Provides more specific information about the type
You can use the following buttons in the details pane to perform
Clear list. Removes all events from the list.
Refresh list. (Windows Media Services snap-in only)
Updates the list of troubleshooting events.
View error details. (Windows Media Services snap-in
only) Displays more information about the selected event.
View options. (Windows Media Services snap-in only)
Opens the Troubleshooting Options dialog box that enables
you to specify the settings for the events reported in the list.
For more information, see Setting troubleshooting
For Windows Media Services Administrator for the
Use the following settings to configure additional
Select interval. Sets how often the page is refreshed.
This setting is found in the Page Loaded area. Select an
interval value from never to 60 minutes.
Troubleshooting events are also logged in Event
Viewer. If you want to review troubleshooting events that have been
cleared or that occurred before the Windows Media Services service
was started, you can view them in Event Viewer. For more
information about Event Viewer, see Windows Help and Support.