Actions are the pre-defined system response following a trigger condition from an event listener, a manual instantiation, or a preceding action. Actions serve as the building blocks of a process. Each action constitutes a logical step or instance within the process. Processes generally consist of several actions logically ordered to complete a procedure. Most actions have specific attributes applied that define how the action should function. For more information, see "Attributes".

Actions can be manual or automatic.

Actions are initially categorized into groups based on their typical usage as part of a process. However, you can create new groups, and then rename and move specific actions to different groups so you can organize them in ways that work best for you. For more information, see "Actions toolbox".