As a process management system, Process Manager has several
functional components that collectively form the workflow system. A
workflow utilizes these components to move data in a logical,
systematic flow through a defined set of parameters. This involves
automated (procedural) and manual (participant) processes that
determine the outcome of the workflow.
Process Manager tools
Process Manager consists of a set of powerful tools that enable
you to orchestrate workflows and implement processes:
Workflow Database: Stores, delivers, and
receives data as part of a workflow system. You must use Microsoft
SQL database as the workflow database.
Database Utility: This tool enables you to
conduct database management for Process Manager from the server.
This includes creating and connecting to the workflow database,
creating connections to local and/or Active Directory users and
groups as workflow participants, setting up connections to LANDesk
core servers and third-party applications, and saving and
restarting services. You also update product licenses using this
tool. See "Database utility".
Process Designer: This tool enables you to
define, design, model, create, and implement processes. In
addition, you can use the tool to configure event listeners and
field mappings for Web services, databases, and e-mail applications
that perform tasks in conjunction with Process Manager. See
Web application: Change management system that
enables users to serve as participants in company processes, and
the key to performing all manual tasks in Process Manager. Using
the web application, authorized participants can access your change
request system from virtually any location to approve or deny
requests, mark assigned tasks as completed, view workflow progress,
generate audit histories and reports, and pause, resume, and cancel
workflow instances. See the Online Help for the Web
The core management component that interacts with client
applications, interprets process definitions, and provides run-time
execution of workflow instances. The workflow engine resides on the
server and maintains internal control of data as it progresses
through the system. All time stamps, date formats, and other global
configurations are determined by the server.
Integration tools: Integration with Microsoft
Active Directory, Microsoft InfoPath, and other vertical
applications, that work in conjunction with Process Manager to
initiate workflows or perform tasks in support of workflows. Client
applications can have several levels of involvement with workflows
or processes, depending on how they are designed. Several actions
are designed specifically for a particular client application.