When a device state changes, regardless of any action that has been placed on the device, WhatsUp Gold uses the Acknowledgement feature to make you aware that a state change occurred. In the device list, the name of the device appears in bold, and in the map view, the device name appears on a black background.
After the device is in Acknowledgement mode, it will remain until you actively acknowledge it.
Acknowledging a device state change does not keep that device from firing actions. To stop a device from firing actions, you must put the device into maintenance mode.
To acknowledge a state change:
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