System - Problem Areas: State Change Acknowledgement

When a device state changes, regardless of any action that has been placed on the device, WhatsUp Gold uses the Acknowledgement feature to make you aware that the state change occurred. In the device list, the name of the device appears in bold, and in the map view, the device name appears on a black background.

Once the device is in Acknowledgement mode, it will remain until you actively acknowledge it.

Note: Acknowledging a device state change does not keep that device from firing actions. To stop a device from firing actions, you must put the device into maintenance mode.

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