Viewing the real-time inventory console

Use the real-time inventory console to view top-level summary information about a device, view system information like CPU or fan information, monitor the health status and thresholds of key components of a device, manage vulnerabilities, and power on, power off, or reboot a device. The real-time inventory console has the following sections listed under the left navigation pane.

NOTE: In order to view the server information console for a device, you must first deploy the Standard management agent on that device. Also, the device must be rebooted after the agent is installed for the server information console to function correctly. This reboot is required when you install the agent on the core server as well as on managed devices.

To view the real-time inventory console
  1. In the Management Suite console, click Tools > Reporting/Monitoring > Health Dashboard.
  2. In the list of managed devices, double-click the device name.

    NOTE: You can also right-click a device in the All devices group and select Real-time inventory and monitoring.

    The console opens in a new browser window and shows the Health summary page by default.

  3. Click the health summary buttons to view details about device health information. Click the buttons in the left navigation pane to use the available tools.

System information

System information contains summary data about the health of the device, as well as information about hardware and software, system logs, and other data such as asset and network information.

Health summary

The Health summary page provides a quick overview of system health for this device. You can see at a glance whether selected hardware elements are functioning correctly and whether there are potential problems that may need to be addressed.

When any of the health elements are in a warning or critical state, the corresponding button contains a yellow (warning) or red (critical) icon indicating that a problem exists. Click the button to view a description of the event that caused the warning or critical alert.

System summary

Use the System summary page to view important information about the selected device. The information listed on the page can include the following, depending on the type of hardware and software configured on the device.

This information is taken from the registry in Windows or from configuration files in Linux.

*This information appears after an agent has been installed on the device.


Use the Hardware page to view details about the device's hardware configuration. Items in the Hardware list are grouped in the following categories. Note that not all categories appear for all devices. For example, if the device does not have fan and temperature sensors, the Cooling category does not appear in this list.

Setting alerting thresholds for hardware items

Some items in the Hardware list represent data from sensors in the device, such as temperature sensors. If a managed device contains components with supported sensors, you can change the sensor readings that will trigger an alert. For example, a CPU temperature sensor can have lower and upper temperature readings that trigger warning and critical alerts. Thresholds are generally based on manufacturer's recommended settings, but you can change the upper and lower settings using the Thresholds dialog box.

  1. In the real-time inventory console, click System information.
  2. Expand the Hardware folder and drill down to find the hardware element you want (such as Cooling > Temperatures).
  3. In the list of sensors, double-click the sensor you want to set thresholds for.
  4. Type values in the lower and/or upper threshold text boxes, or drag the sliders on the trackbar to the left or right to change the values.
  5. Click Update to save your changes.
  6. To return to the original values for the thresholds, click Restore defaults.


The Logs page displays local system logs, the System Events Log (SEL) for IPMI devices, and an alert log.

Local logs, such as the Application, Security, and System logs, have a Refresh button to display the most current data, and a Clear button to remove all items from the list.

If this device’s BIOS has the ability to clear the SMBIOS log, click the Clear button to remove all log entries. This button is unavailable if the BIOS does not support this action.

The Alert log displays all current alerts for the device. You can filter by name, state, or instance to reduce the number of alerts in the list, and you can enable date filtering to show only alerts from a specified range of dates.

The Hardware events log displays real-time data, or archived items. You can delete individual items, purge all items in the list, or refresh the list to show most recent log items.

The Provisioning history page displays the provisioning history of the device, including the date of the provisioning action, its status, and the template used.


The Software page shows summary information about processes, services, and packages on this device, as well as a list of current environment variables.


The Other page shows asset information and a summary of network hardware and connections.

Remote session

Use Remote session to start a remote control session with the selected device. If the device is a Windows server, standard product remote control launches. For Linux servers, you can choose between SSH and SFTP remote sessions.

In the left navigation pane, click Remote session, and then click Launch to initiate the remote control session.


Use Monitoring to view performance counters and to set thresholds for device components. Performance counters are used with the Performance monitor alert to monitor specific performance-related events on a device. You must have deployed an alert ruleset to the device that includes the Performance monitor alert rule in order to receive alerts based on performance counters. For more information about this feature, see Performance monitoring.

To select a performance counter to monitor
  1. In the real-time inventory console, click Monitoring in the left navigation pane.
  2. Click the Performance counter settings tab.
  3. From the Objects column, select the object you want to monitor.
  4. From the Instances column, select the instance of the object you want to monitor, if applicable.
  5. From the Counters column, select the specific counter you want to monitor.
  6. Specify the polling frequency and the number of days to keep the counter history.
  7. In the Alert after counter is out of range text box, specify the number of times the counter will be allowed to cross the thresholds before an alert is generated.
  8. Specify upper and/or lower thresholds.
  9. Click Apply.


Use the Rulesets page to view a list of the alert ruleset configurations assigned to the selected device, and to view the details of each alert.

To view alert rulesets
  1. In the real-time inventory console, click Rulesetsin the left navigation pane.
  2. Select a ruleset name from the drop-down list to view details of that ruleset.

The details provided about each alert are described below. For more information on modifying these details, see Configuring alert rulesets.

Power options

Power options lets you power off, reboot and, in the case of managed IPMI and Intel vPro devices, power on remote devices. In the case of non-IPMI devices, the device must have the LANDesk agent deployed to it in order to execute the reboot and power off functions.

With IPMI and Intel vPro devices, you must have configured the correct credentials to execute the power on/power off and reboot features. If IPMI or Intel vPro devices have the LANDesk agent deployed, then you can execute the power off and reboot features without the IPMI or Intel vPro credentials. To configure BMC credentials for IPMI devices, use Configure Services.

To use power options on the selected device
  1. In the real-time inventory console, click Power options in the left navigation pane.
  2. Select Reboot, Power off, or Power on, then click Submit.
  3. To display a console redirection window when booting a device, select the Show console redirection window check box.

NOTE: If you have multiple core servers, you can use power options only from the core server that you first log in to. If you switch to another core and then attempt to use power options, the power command will not be successful.

Hardware configuration

The Hardware configuration tool lets you configure options for devices with IPMI, Intel vPro, and Dell DRAC capabilities. This tool and any options are only displayed on devices with the corresponding hardware (for example, IPMI options are displayed only if the device is recognized as an IPMI device).

You can generate IDs for provisioning Intel vPro devices, view the generated IDs, and export the IDs to a USB drive to provision devices. You can change configuration options related to provisioning your Intel vPro devices. You can also define System Defense policies, which detect and block suspicious network activity on the devices, and you can enable Agent Presence monitoring to ensure that management agents on your devices are continually running. (For more information, see Intel vPro support.)

For IPMI devices, you can customize configuration options such as the watchdog timer, power options, and BMC user settings. You can also configure the use of a LAN channel or serial over LAN to maintain out-of-band communication with an IPMI device. (For more information, see IPMI BMC configuration.)

For devices that have a Dell DRAC (Remote Access Controller), you can view Dell DRAC logs and edit usernames for access to the OpenManage Server Administrator. (For more information, see Managing Dell DRAC devices.)