Clearing an outstanding registration request

If you have generated a registration file and have not yet received and entered a validation key, you cannot generate another registration file. If you have a problem with the existing registration file, you must clear the outstanding registration request before generating a new one.

To clear an outstanding registration request

1.

On the Console server, on the Windows taskbar, click Start > Programs > Symantec Ghost > Ghost Console.

2.

Click Close to close the Console Wizard.

3.

On the Help menu, click Generate Registration file.

4.

Click Clear outstanding request to delete the current Ghostreg.dat file.

5.

Click Yes to confirm the deletion.

You must generate a new registration file and complete the registration process.

See Generating a registration file.