Specifying the Windows domains in which to browse for users

A number of areas of the Discovery Accelerator client let you browse for users to add to the system. For example, when you nominate a user as the owner of a case, or set up role assignments, you can display a list of users from whom to choose. Discovery Accelerator lets you supply the details of multiple Windows domains on which you can draw when you need to browse for users.

To specify the Windows domains in which to browse for users

  1. Click the Configuration tab in the Discovery Accelerator client, and then click the Account Information tab.

  2. Click New at the top of the window.

  3. In the Domain Name (NETBIOS) box, type the NetBIOS name of the Active Directory domain.

  4. In the Enter the fully qualified domain names box, type any DNS fully qualified domain names that you want to map to the NetBIOS name.

  5. If you want to use a specific account when you connect to the domain, type the name and password of the account in the Account Information area.

    By default, when synchronizing with Active Directory, Discovery Accelerator uses the service account under which the Accelerator Manager service is running.

  6. To force Discovery Accelerator to use a specific server instead of attempting to find the global catalog automatically, check Use the following Global Catalog server and then specify the required server.

  7. Click Save.

More Information

About the Discovery Accelerator permissions