Analytics Conversation Analysis configuration options

Use these settings to control how the analytics features in Discovery Accelerator handle items in the same email conversation.

Prefixes to remove during subject normalization

Specifies the prefixes that Discovery Accelerator should remove from the subject lines of items for the purpose of conversation analysis. By default, Discovery Accelerator removes the following prefixes:

RE:;FW:;FWD:;Reply:;REP:;RSVP:;SRC:;VS:;RPLY:;Antwort:;Aw:;Wg:;Wtr

More Information

Finding all items in the same conversation

Setting Discovery Accelerator system configuration options