To check whether a partition has ever been backed up

1. In the Administration Console, expand the Enterprise Vault Site.

2. Expand Vault Store Groups.

3. Expand the Vault Store that contains the partition you want to view.

4. In the right pane, right-click the partition you want to view and, on the shortcut menu, click Properties.

5. Click the Backup tab.

   The Status section shows when Enterprise Vault last found a newly-archived file that had been secured, as follows:

   • If Last item secured shows No backup detected then either the partition has never been backed up or Enterprise Vault cannot detect that the backup is complete.

     See About Enterprise Vault backups for information on how to back up partitions.

     See Using a trigger file to indicate that backup is complete.

   • If Last item secured shows a date and time, then the partition has been backed up previously. (The date and time show when the last item was marked as being secure.) In this case it is likely that there is a problem with the backup configuration or schedule.

   • Last scan started shows the date and the time when the last scan of this partition was started, or "Never started" if no scan for backup has occurred.

6. Check the alert to see that it runs at the correct time and with the correct frequency. If the alert is configured correctly, contact your backup administrator to investigate the backup problem.

   See Checking the monitoring alert configurations.