Trust relationships between Active Directory domains
If your managed environment includes more than one Active
Directory domain, you must ensure that the correct trust
relationships exist between these domains. Management servers,
consoles, and nodes can run in different domains, and if two-way
trusts exist between all your domains, no issues should arise.
However, if some trust relationships do not exist, certain HPOM
features may not function properly.
Specifically, to make full use of all HPOM features, the
following trust relationships must exist:
Trust is required between the management
server's domain and the domain where the HPOM service accounts
exist. The management server consists of a number of services,
which run under service accounts (called HP-OVE-User and
HP-OVE-Deleg-User by default).
Trust is required between the management server's domain and
the console user's domain.
The console uses DCOM to communicate with the management server.
The management server must be able to verify the console user's
credentials.
NOTE:
You can open remote consoles in the same domain as the management
server, and in its trusted domains. You cannot open remote consoles
in domains that the management server does not trust. You also
cannot open remote consoles if the management server is part of a
workgroup. Instead, you can use Microsoft Terminal Services or
Citrix Metaframe to remotely access the management server, and then
open the console locally on the management server.
Trust is required between the domain of the computer on which
the console runs and the domain where the HPOM service accounts
exist.
The management server uses a DCOM interface to notify the
console of updates that it must display (for example, the status
change of a deployment job). The computer on which the console runs
must be able to verify the management server's credentials. (The
management server runs under the HPOM service accounts.)
Some remote agent installation options do not require trust
relationships to exist. However, to enable all remote agent
installation options, the following trust relationships are
required:
Trust between the managed node's domain and the domain where
the HPOM service accounts exist.
Trust between the managed node's domain and the console user's
domain.
The figure below shows a management server, console, and managed
nodes, all in separate domains. In addition, the HPOM service
accounts exist in a fourth domain.
domain-a.example.com: remote console domain
domain-b.example.com: management server domain
In addition another management console or managed nodes can exist
in the domain as well.
domain-c.example.com: managed nodes domain
domain-d.example.com: HPOM service users domain
The figure above shows the following trust relationships:
The trust relationship from the managed nodes domain to the
remote console domain.
The two-way trust relationship between the management server
domain and the remote console domain.
The trust relationships from the remote console domain,
management server domain, and managed nodes domain, to the HPOM
service users domains.