Install agents in trusted domains

You can remotely install agents on nodes in other Active Directory domains if the correct trust relationships exist. You must provide the credentials of a user who has administrative access to the node. Typically, this user is a member of the Domain Admins group in the trusted domain, or a member of the Local Administrators group on the node.

To install agents remotely, open the Agent installation dialog box.

You can open the Agent installation dialog box in the following ways:

Create new nodes in the Configure managed nodes dialog box. The Agent installation dialog box opens after you click OK. (See Create new nodes.)
Right-click a node in the Configure managed nodes dialog box, and then click Run agent installation. (See Configure managed nodes.)
Deploy policies to nodes on which no agent is current installed. (See Policy deployment.)
Deploy the agent package to nodes on which no agent is currently installed. (See Deploy deployment package.)

The Agent installation dialog box provides the following options to set the credentials:

PMAD user. To use this option, you must give the PMAD user administrative access to the node in the trusted domain. For more information, see Start Windows node security setup.

Impersonate user. To use this option, you must log in to Windows with the credentials of user who has administrative access to the node in the trusted domain. The user must also be a member of the HPOM administrators group (called HP-OVE-ADMINS by default). This group is created when the management server is installed, and may either be a domain group, or a local group on the management server. If the HPOM administrators group is a domain group, you may need to change the group scope to universal before you can add a user from a trusted domain. For more details, refer to the Active Directory documentation that Microsoft provides.

User/Password. To use this option, give the credentials of the user who has administrative access to the node in the trusted domain. This option is available only if you are installing the HTTPS agent. Specify the username in one of the following formats:

domain\user (for an Active Directory user)
computer_name\user (for a local user on the node)

NOTE:
To avoid communication problems, ensure that nodes in trusted domains can resolve the name of the management server. For more details, see Resolve the IP address of the management server.

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