Configure status calculation options

The status of a service is determined by the status of its subordinate services and by the status of the messages for that service. By default, services in maintenance mode do not affect the status of their parent services.

You can, however, configure HPOM to consider the status of subservices in maintenance mode when calculating the status of the parent service. If so configured, the highest severity of the subordinate services (including subordinate services in maintenance mode) and of the messages for the parent service are used when calculating the status of the parent service.

1. In the console tree, right-click Operations Manager, and then click Configure Server.... The Server Configuration dialog box opens.
2. Click Namespaces, and then click Status Engine. A list of values appears.
3. Use elements in maintenance in threshold calculation is by default set to False. Choose True if you want HPOM to also consider the status of subservices in maintenance mode when calculating the status of parent services.
4. Click Apply, and then OK to save your changes and close the dialog box.
5. Restart the OvEpStatusEngine service.

Related Topics:

• Schedule an outage for a managed node
• Put nodes into unplanned outage mode
• Schedule an outage for a service
• Put services into unplanned outage mode