Put services into unplanned outage mode

Use the Unplanned Service Outage dialog box to specify how you want to handle incoming messages in the event that a service experiences a failure. As the name suggests, an unplanned outage is unexpected and might occur due to power failure, hardware failure, network problems, and similar situations.

To put a service into unplanned outage mode

1. In the console tree, right-click the service that you want to put into outage mode. This opens the context menu.
2. Select All Tasks Set unplanned outage On. The Unplanned Service Outage dialog box opens.
3. Select one of the following options:
   • Select Delete to remove any incoming messages during the outage.
   • Select Acknowledge to place the messages in the acknowledged messages browser for later consideration.
4. Click the check box to also put all subservices into maintenance mode.
5. Click OK to confirm your choices and close this dialog box.

Related Topics:

• Schedule an outage for a service
• View service outage properties for a selected service