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A new hard drive is not recognized


  1. Be sure the drive is supported. To determine drive support, see the server documentation or the HP website.
  2. Be sure the drive bay is not defective by installing the hard drive in another bay.
  3. Run HP Insight Diagnostics. Then, replace failed components as indicated.
  4. When the drive is a replacement drive on an array controller, be sure that the drive is the same type and of the same or larger capacity than the original drive.