HP's customer self-repair program offers you
the fastest service under either warranty or contract. It enables
HP to ship replacement parts directly to you so that you can
replace them. Using this program, you can replace parts at your own
convenience.
A convenient, easy-to-use program:
An HP support specialist will diagnose and
assess whether a replacement part is required to address a system
problem. The specialist will also determine whether you can replace
the part.
For specific information about customer
replaceable parts, refer to the maintenance and service guide on
the HP website.