Media issue

Action:

1. Verify that the correct media part number is being used.
2. Pull a support ticket using HP StorageWorks Library and Tape Tools.
   • Look for issues in the cartridge health section.
   • Look for issues in the drive health section.
3. Run the Media Assessment Test in HP StorageWorks Library and Tape Tools.
4. Check for media damage:
   • Incorrect label placement
   • Broken, missing, or loose leader pin
   • Damaged cartridge seam
   • Usage in incorrect environment
5. Check if the Tape Error LED is flashing:
   1. Reload the suspect tape. If the Tape Error LED stops flashing, the problem has cleared.
   2. Load a new or known good tape. If the Tape Error LED stops flashing, the problem has cleared.
   3. Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty.
6. Discard any media that has been used at temperatures greater than 45°C (113ºF) or less than 5ºC (41ºF).