Backup issue

Action:

1. Run the Drive Assessment Test in HP StorageWorks Library and Tape Tools.

   CAUTION: Running the Drive Assessment Test overwrites the tape. If it is not possible to overwrite the tape, run the logs-based Device Analysis Test instead.

2. Check the backup logs.
3. Verify that a supported configuration is being used.
4. Check for media damage:
   • Incorrect label placement
   • Broken, missing, or loose leader pin
   • Damaged cartridge seam
   • Usage in incorrect environment
5. Check for software issues:
   1. Check the backup software.
   2. Check that virus scanning software is not scheduled to run at the same time as the back-up.
6. Verify that a tape can be formatted.