Creating DLO Storage Locations

A Storage Location should be used by only one media server. When multiple media servers use the same Storage Location, if the Storage Location is deleted from one media server, then the other media server can no longer access it.

Storage Locations must be in a Windows Domain or Active Directory. Computers running the Desktop Agent can be outside of a Windows Domain or Active Directory. However, the computers must authenticate with the domain or directory to access the media server or Storage Locations. Users are prompted to provide domain credentials when the Desktop Agent is launched.

If your original files reside on an NTFS volume, then the desktop user data folder and the network user data folder should also be NTFS. If your original files are on NTFS and either the desktop user data folder or network user data folder are on a FAT or FAT32 volume, you may see duplicate entries in the Restore and Restore Search screens. If duplicates do appear, you can select either file to restore.

After you create a Storage Location, you cannot change it. However, you can delete a Storage Location if no users or Automated User Assignments are assigned to them. You can move users to new Storage Locations.

See Moving Desktop Agent users to a new network user data folder.

If you receive errors when creating Storage Locations, verify that the logon account for the service named MSSQL$BKUPEXECDLO has sufficient rights to create directories and change permissions for the Storage Locations. Use the Windows Service Control Panel to change the logon account for the MSSQL$BKUPEXECDLO instance. You can avoid these problems if you specify a domain account when you install Backup Exec.

To create DLO Storage Locations

  1. On the DLO navigation bar, click Setup.

  2. In the selection pane, click File Servers.

  3. In the task pane, under Settings Tasks, click New Storage Location.

  4. Select the appropriate options as follows:

    Computer name

    Type a computer name or browse to a computer on which to create the Storage Location.


    Type or browse to a location on the computer where you want to create the Storage Location.

    Storage Locations should be in the same domain as the media server or in a domain that trusts the media server's domain.

    Storage Location name

    Type a name for the new Storage Location. The name cannot contain any of the following characters: \"@#$%^&*()=+|/{}[]'


    Lists the location and format of network user data folders that will be created for new users who are assigned to this Storage Location. Network user data folders are automatically created in the Storage Location.

    DLO uses the %USERDOMAIN% and %USERNAME% variables to determine the actual folder path for each user who is assigned to a Storage Location. DLO uses the user's domain and user name to create a unique network user data folder name for that user. If the user is logged on with credentials that do not allow access to the Storage Location, the user is prompted to enter alternate domain credentials.

    The network administrator can access this folder, but cannot configure the variables.

  5. Click OK.