Moving Desktop Agent users to a new network user data folder

When Desktop Agent users are moved to new network user data folders, the contents of each network user data folder are moved to a new directory. The new directories can be existing Storage Locations or other directories on the network.

When the network user data folder is moved to a UNC location, the permissions on the new location may need to be modified. The local administrator group and the owner of the files must have read and change permissions for the network user data folder. In addition, the Everyone group should be removed.

See Manually creating new network user data folders.

After the data is successfully moved, the data in the old network user data folders is deleted. Subsequent backups are stored in the new location for each user.

To move one or more Desktop Agent users to a new network user data folder

  1. On the DLO navigation bar, click Setup.

  2. In the selection pane, click Users.

  3. Select one or more user to be moved.

  4. In the task pane, under User Tasks, click Move network user data folder.

  5. Select the appropriate options as follows:

    User

    Lists the domain and user name of the selected user or users.

    From

    Lists the current network user data folder location.

    Move the user data folder to an existing Storage Location

    Select this option to choose an existing Storage Location from the drop-down list. A new network user data folder is created in the new Storage Location for each user who is moved.

    Move the contents of the user data folder to an alternative location

    Select this option to specify a new Storage Location. Type the path in the box provided, or click Browse and navigate to the new location. A new network user data folder is created in the new Storage Location for each user who is moved.

  6. Click Start to begin the data transfer.

    When the transfer is complete, each affected Desktop Agent turns off, and then automatically restarts within a 30-minute window.