About the Remote Agent for Windows Systems

The Symantec Backup Exec Remote Agent for Windows and NetWare Systems (Remote Agent) is installed as a separate, add-on component that must be used for the backup and restore of remote Windows or NetWare resources. This section details how to protect remote Windows resources.

Specific information on protecting remote NetWare resources is available.

See About backing up NetWare servers.

The Remote Agent is a system service that runs on remote Windows servers and workstations. The Remote Agent provides faster backup processing by locally performing tasks that in typical backup technologies, require extensive network interaction. The Remote Agent processes backup data into a continuous stream that the media server then processes as a single task. This method provides better data transfer rates over traditional technologies, which require multiple requests and acknowledgments between the media server and the remote server.

The Remote Agent enables you to do the following:


Network hardware has a major impact on performance. Performance is directly related to the capabilities of the networking hardware in the media server and the remote device. Higher network bandwidth ratings also contribute to faster operation processing.

More Information

Requirements for the Remote Agent for Windows Systems

Installing the Remote Agent for Windows Systems

Setting default backup network and security options

Using Backup Exec with firewalls

About the Backup Exec Shadow Copy Components file system

The Remote Agent Utility for Windows Systems