Because a Remote Agent is also a Client Access License (CAL), you must install the Remote Agent on any remote Windows computer that you want to back up. You cannot fully protect resources on a remote server until a Remote Agent has been installed.
At the media server (Backup Exec server), you must enter Remote Agent license keys for each remote Windows computer that you want to protect. To back up a remote Windows computer from more than one media server, you must enter the same Remote Agent license key on each media server.
Backup Exec database agents and the Advanced Open File Option (AOFO) also include a Remote Agent that allows you to protect one remote Windows computer. The Remote Agent license is enabled when you install the database agents and AOFO on the media server.
To protect the Workstation versions of the supported Windows platforms, you must install the Remote Agent on each platform; however a license is not required for computers running Windows workstation operating systems.
You can find a list of compatible operating systems, platforms, and applications at the following URL:
If a previous version of the Remote Agent is installed, it is automatically upgraded when you initiate a new Remote Agent installation. Previous versions of the Remote Agent are automatically detected on the remote computers and replaced with the new version during installation of the new Remote Agent. The name of the system service may have changed when the upgrade is complete.