Tools menu

The Tools menu provides many important options for working with Backup Exec, including starting and stopping services, using device and media operations, using Wizards, and setting default options.

Table: Backup Exec Tools menu options



Backup Exec Services

Select this to start or stop Backup Exec services, and set the Windows logon credentials to use the services.

Backup Exec Diagnostics

Select this to create a diagnostic log that lists information about the media server on which Backup Exec is installed, or for other Windows servers and workstations. Use this log for troubleshooting.

Support Utilities

Select this to display the following menu items:

  • Run the Gather Utility to collect logs and crash dumps

    The Gather Utility creates and compiles a compressed file that includes various system log files that can be sent to technical support.

  • Run the Debug Monitor for active debugging

System Summary

Select this to display the System Summary, which provides details of job, alert, device, and media activity.

Device and Media Operations

Select this to display the Add an NDMP Server dialog box, Add Shared Backup-to-Disk Folder dialog box, or to display the following menu items:

  • Inventory

  • Catalog Media

  • Configure Partitions

  • Quick Erase

  • Long Erase

  • Retension

  • Format

  • Label Media

  • Eject


Select this to display the following menu items:

  • Backup Wizard

  • Restore Wizard

  • Policy Wizard

  • Intelligent Disaster Recovery Preparation Wizard (only available when you install the Symantec Backup Exec Intelligent Disaster Recovery Option)

  • Cluster Configuration Wizard

  • Device Configuration Wizard

  • Backup-to-disk Wizard

  • Hot-swappable Device Wizard

  • Media Set Wizard

  • Storage Array Configuration Wizard

  • Logon Account Wizard

  • Advanced Open File Option Wizard

  • Alert Autoresponse Wizard

Re-enable Disabled Messages

Select this if you selected the Do not display this message again check box in a Backup Exec warning message and you want the message to display again. For example, when you create a new backup-to-disk folder, a warning message indicates that you should create the folder on a disk that is not included in the backup job and that has enough free space to contain the job. If you click Do not display this message again on the Backup-to-Disk Warning dialog box, Backup Exec will never display this warning again unless you select Re-enable Disabled Messages.

This option refers only to Backup Exec pop-up warning messages, not warnings that display on the Alerts tab.

Re-create Example Policies

If you deleted the example policies provided by Backup Exec, select this option to return them to Backup Exec.

Alerts Categories

Select this to configure alert categories to enable or disable alerts and determine the type of actions that will be initiated when an alert occurs.

E-mail and Pager Notification

Select this to configure the methods that Backup Exec uses for notification of alerts that occur during operations.


Select this to configure a recipient to receive notification of alerts that occur during operations.

Assign Recipients to Alert Categories

Select this to assign recipients to alert categories to receive notification messages. When an alert occurs, all the recipients assigned to the alert category receive the notification message. You can also clear a recipient from an alert category and edit properties for the alert categories during the alert notification setup.

Error-Handling Rules

Select this to configure rules for jobs in which the job's final status, error category, and error code match a defined rule.

See Error-handling rules.

Managed Media Server Defaults

If you have purchased and installed he Backup Exec for Windows Servers Central Admin Server Option (CASO), select this option to configure the default settings for it.

See How CASO works.

Encryption Keys

Select this to configure encryption keys which makes data unreadable without a special pass phrase.

See Encryption keys.

Desktop and Laptop Option

If you have purchased and installed the Symantec Backup Exec Desktop and Laptop Option (DLO), select this option to launch and configure it. DLO provides automated file protection for desktops and laptops.

Continuous Protection Server

If you have purchased and installed the Symantec Continuous Protection Server (CPS), select this option to launch and configure it. CPS combines Backup Exec data protection with replication technology and disk-based data storage. CPS provides the ability for users to restore data on their own using the CPS Web-based data retrieval tool.

Install Options and License Keys on this Media Server

Select this to install additional options or modify existing install settings. You also can view the license keys for the Backup Exec products that are installed.

Install Agents and Media Servers on Other Servers

Select this to display the install wizard, which will guide you through installing Backup Exec agents to remote computers.


Select this to display the LiveUpdate dialog box which uses the Internet to search for updates to your installed Symantec products and components.

Backup Exec License Assessment Tool

Select this option to launch the Backup Exec License Assessment Tool. The Backup Exec License Assessment Tool scans for the license keys that are installed and the resources that are backed up. A report lists the number of license keys and resources that are found.

Add Symantec Protection Network

Select this option to launch the Symantec Protection Network Web site, where you can set up the Symantec Protection Network.

Audit Log

Select this option to configure audit logs for the following:

  • Logon accounts

  • Audit logs

  • Selection lists

  • Devices and media

  • Error-handling rules

  • Jobs

  • Policies and job templates

  • Alerts

  • Server configuration

Set Central Administration Server

Select this option to change the media server into a managed media server. This option is used only with the Central Administration Server Option (CASO).

Copy Settings to Media Servers

Select this option to copy any of the following to another media server:

  • Default job options

  • Default schedule

  • Error-handling rules

  • Alert configuration


Select this to set defaults for all aspects of Backup Exec, including backup, restore, devices, and media.