About redirecting restores of mailboxes or public folders that were backed up separately from the Exchange Information Store

You can redirect the restore of individual mailboxes or public folders from backup sets that were created when individual mailboxes or public folders were backed up from the Microsoft Exchange Mailboxes selection.

Note:

Backup Exec does not support this feature for Exchange 2007.

If you select a single mailbox or public folder, or one or more messages from a single mailbox, you can redirect that restore to another existing mailbox or public folder on the same server or to a different server. If any of the folders in the original mailbox do not exist in the destination mailbox, they are created during the restore.

If you select more than one mailbox or public folder, or folders and messages from more than one mailbox, you can only redirect the restore to another server. Mailboxes and public folders with the same names as those selected must already exist on the target server.

Following are requirements for redirecting the restore of mailboxes and public folders:

If the mailboxes or public folders do not already exist on the target server, you must create them before redirecting the restore. Automatic recreation of mailboxes on the target server is not enabled for redirected restores.
Ensure that Backup Exec can access mailboxes or public folders on the server that you are redirecting the restore to. The option Enable legacy mailbox support, on Tools>Option>Microsoft Exchange, provides access. Click the destination server in the backup selections tree. The option Microsoft Exchange Mailboxes enables you to verify that the target mailbox is displayed in the list of mailboxes. If you are prompted for a logon account, use a logon account that stores the credentials of a user account that is unique and has a corresponding mailbox of the same name.

See Exchange mailbox access requirements.
More than one mailbox can exist with the same Display Name. When the restore of a mailbox is redirected in Backup Exec, it is redirected to the target mailbox's Display Name. If a duplicate Display Name exists, then the data may be restored to the wrong mailbox.

To prevent restoring the data to the wrong mailbox, type the name of the target mailbox exactly as it appears when browsing to the mailbox in the backup selections list, including the brackets surrounding the mailbox directory identifier (for example, "Mailbox Name [mailboxname]").

Following are requirements for redirecting the restore of individual messages to another mailbox.

When redirecting the restore of mailbox data, all destination mailboxes must already exist before the restore begins. The contents of the restored mailboxes are placed in the destination mailboxes.

For example, Mailbox 1 consists of Top of Information Store, Inbox, and Folders 1 and 2, each containing some mail messages. If you back up Mailbox 1 and then you restore Mailbox 1 to the existing Mailbox 2, then all of Mailbox 1, including the Top of Information Store, Inbox, Folders 1 and 2, and messages, are restored to Mailbox 2. Note that Mailbox 1 itself is not created under Mailbox 2.

If you redirect the restore of Mailbox 1\Top of Information Store\Folder 2 to Mailbox 2, the contents of Mailbox 1\Top of Information Store\Folder 2, Message 5 and Message 6, are placed in Mailbox 2 in the same folder as they were in Mailbox 1, as illustrated in the following graphic.