Requirements for using the Exchange Agent

The media server must meet the following requirements:

Table: Media server requirements for the Backup Exec Exchange Agent

Media server requirements	Description
To support the Exchange Agent	Symantec Backup Exec for Windows Servers Microsoft Exchange Server Agent (Exchange Agent) must be licensed and installed. The media server must have access to the Exchange Server. Symantec recommends that you use a Backup Exec services account that has domain and local administrator rights on the Exchange Server.
To back up Exchange Server 2007	To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on the media server. The management tools on the media server must be the same version or later as the management tools that are on the Exchange Server 2007. You can install the management tools when you do a custom install of Microsoft Exchange Server 2007. If you install the management tools and Backup Exec together on a media server, install the tools first. If you install Backup Exec before you install the management tools, you must restart the media server when the tools installation is complete. A Backup Exec media server that runs on Windows 2000 cannot back up Exchange Server 2007.
To support the Backup Exec Resource Discovery feature, which allows detection of new backup resources within a Windows domain	Microsoft Exchange System Manager utility must be installed.
To back up Exchange data from any node of a Veritas Cluster Server	Microsoft Exchange System Manager utility must be installed on all nodes.
To support Granular Recovery Technology (GRT) for the restore of individual items from Information Store backups	One of the following versions of a Microsoft Windows operating system that supports minifilter drivers must be installed: Microsoft Windows 2000 Server (with Service Pack 4 and Update Rollup 1 for Service Pack 4) Microsoft Windows Server 2003 (with at least Service Pack 1) Microsoft Windows Server 2003 R2 Editions Microsoft Windows Server 2008 Devices that you use for GRT-enabled backups may have additional requirements. See Recommended devices for backups that use Granular Recovery Technology. See About requirements for jobs that use Granular Recovery Technology.
To support Backup Exec Continuous Protection Server	CPS components must be installed. For information on how to install the CPS components, see the Symantec Backup Exec Continuous Protection Server Administrator's Guide. See Requirements for installing components for CPS Exchange backup jobs.

The following are requirements for the Exchange Server with the Backup Exec Exchange Agent:

Table: Exchange Server requirements

Exchange Server requirements

Description

To support Exchange Server 2007

Download the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package and install it on Exchange Server 2007.

This package provides support for the following:

The restore of individual mailboxes, mail messages, and public folders from an Information Store backup.
The collection of catalog information for a backup for which the Granular Recovery Technology option is enabled and the destination device is tape.

You can find this package on the Microsoft Web site.

For operations on all Exchange resources

Use the appropriate Exchange Server management utility to grant the Exchange Administrator role to the user account at the Administrative Group level.

To support the Granular Recovery Technology option for Exchange Server 2007

Use the appropriate Exchange Server management utility to grant the role of the Exchange Organization Administrators to the user account at the Administrative Group level.

To support snapshot backups

Use Microsoft Exchange Server 2003/2007 that run on Windows Server 2003 or later.

Note:

To select incremental or differential backup methods, Exchange Server 2003 Service Pack 1 or later must be installed.

To support Backup Exec Continuous Protection Server

CPS components must be installed. For information on how to install the CPS components, see the Symantec Backup Exec Continuous Protection Server Administrator's Guide.

See Requirements for installing components for CPS Exchange backup jobs.

Backup Exec does not support Outlook when it is installed on the same computer with any of the following:

Exchange 2000 Server
Exchange Server 2003
Exchange Server 2007 on a version of Windows earlier than 2003

See the Microsoft Knowledge Base for information about installing Outlook and Exchange Server on the same computer.