Installing the Desktop Agent

The DLO administrator determines who installs the Desktop Agent. It can be either the administrator or the desktop user. Administrator rights are required to install the Desktop Agent. If you need to restart the desktop during installation, you must use the same administrator logon account again to ensure that the installation completes successfully.

After the Desktop Agent is installed on a desktop, anyone who logs on to that desktop can use the Desktop Agent. The logged on user has access to only the DLO backup files that are associated with the logged-on account.

All computers that run the DLO Administration Console or the Desktop Agent should be set to a common time. This can be accomplished by configuring the Windows Time Synchronization service on the network. See the Microsoft Web site for additional information.

To install the Desktop Agent

  1. From the desktop on which you want to install the Desktop Agent, browse to the network server where the installation files for the Desktop Agent are stored.

    The default location is \\<Backup Exec media server name>\DLOAgent. If you are unsure of the location, contact the administrator.

  2. Double-click setup.exe.

  3. On the Welcome screen, click Next.

  4. Read the license agreement, and then click I accept the terms in the license agreement.

  5. Click Next.

  6. Do one of the following:

    To install the Desktop Agent in the default location

    Continue with step 7.

    The default installation location is C:\Program Files\Symantec\Backup Exec\DLO.

    To install the Desktop Agent in a location of your choice

    Do the following in the order listed:

    • Click Change.

    • Enter the path for the location where you want to install the Desktop Agent.

    • Click OK.

  7. Click Next.

  8. Click Install.

  9. Click Finish to install the Desktop Agent.