To protect remote and local computers, the Backup Exec Remote Agent for Windows Systems must be installed. The Remote Agent is installed by default on the media server when Backup Exec is installed. When you install AOFO on remote computers, it automatically installs the Remote Agent.
When backing up encrypted files with AOFO on Windows 2000 computers, a drive letter for the snapshot appears in Windows Explorer and on the Backup Exec Administration Console. Do not attempt to access or back up this drive letter. If no drive letters are available, encrypted files are backed up from the original volume, and the job is logged as Complete with Exceptions.