Running the Deployment Scanner

Before you upgrade to Enterprise Vault 8.0 SP4, we strongly recommend that you run the Deployment Scanner to check prerequisite software and settings.

The Deployment Scanner is included in the Deployment Scanner folder on the Enterprise Vault 8.0 SP4 media.

Use the Vault Service account when running the Deployment Scanner.

To install Deployment Scanner, Windows Installer 3.1 must be installed on the Enterprise Vault server computers. You can download Windows Installer 3.1 from the Microsoft Download Center. You must have local Administrator permissions in order to install Deployment Scanner.

Note:

If you choose to check SQL Server, the report may show a warning that "SQL databases contain entities with mixed collations". See the following TechNotes for details of how to fix the problem:

  • http://entsupport.symantec.com/docs/304556
  • http://entsupport.symantec.com/docs/293475
500 Internal Server Error

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@systemmanager.forsenergy.ru to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.