List of Figures
Figure 1.1: A representative SMS
Administrator Console displaying the different top- level objects
that the SMS administrator can manage.
Figure 1.2: Various site system roles that
can be assigned within an SMS site and a representative SMS site
hierarchy.
Figure 1.3: Relationship between the SMS
Provider, the WMI, and the SMS database.
Chapter 3: Configuring Site Server
Properties and Site Systems
Figure 3.1: The General tab of the Site
Properties dialog box.
Figure 3.2: The Set Security Mode dialog
box.
Figure 3.3: The Site Boundaries tab of the
Site Properties dialog box.
Figure 3.4: The New Site Boundary dialog
box.
Figure 3.5: The Accounts tab in the Site
Properties dialog box.
Figure 3.6: The Windows User Account dialog
box.
Figure 3.7: The Setup Options page of the
Setup Wizard.
Figure 3.8: The SMS Security Information
page of the Setup Wizard.
Figure 3.9: The Roaming Boundaries tab in
the Site Properties dialog box.
Figure 3.10: The New Roaming Boundary
dialog box displaying an IP address range.
Figure 3.11: The Advertisement Properties
dialog box showing the Advanced Client tab options.
Figure 3.12: The Advanced tab of the Site
Properties dialog box.
Figure 3.13: The Security tab of the Site
Properties dialog box, showing the two default accounts granted
permissions to manage the Site Properties class of object.
Figure 3.14: An example of some of the site
properties contained in the site control file, showing the site
code and site name (S00 and Contoso Corp), the site server platform
(X86), the installation directory (V:\SMS), and the site server
name and domain (SQL1 and Contoso).
Figure 3.15: The process flow for carrying
out changes to the site control file in an SMS site.
Figure 3.16: The Site Component Status
window, listing the general status level for all the SMS
components.
Figure 3.17: Status messages generated by
Hierarchy Manager.
Figure 3.18: Status messages generated by
Site Control Manager.
Figure 3.19: Launching SMS Service Manager
console.
Figure 3.20: The SMS Service Manager
console.
Figure 3.21: The SMS Component Logging
Control dialog box for single components.
Figure 3.22: The SMS Component Logging
Control dialog box for multiple components.
Figure 3.23: The SMS Administrator Console,
showing the Site System object selected and the available
connection account type.
Figure 3.24: The Windows User Account
dialog box.
Figure 3.25: The Site System context menu
options.
Figure 3.26: The Site System Properties
dialog box for a server.
Figure 3.27: The Site System Properties
dialog box for a server share.
Figure 3.28: The General tab of the Site
System Properties dialog box.
Figure 3.29: The Client Access Point tab of
the Site System Properties dialog box.
Figure 3.30: The CAP directory structure,
which contains the inboxes needed to write data from both the
client and the site server.
Figure 3.31: The Distribution Point tab of
the Site Systems Properties dialog box.
Figure 3.32: The Distribution Point Group
Properties dialog box.
Figure 3.33: The Group Membership list in
the Distribution Point tab.
Figure 3.34: The Management Point tab of
the Site System Properties window.
Figure 3.35: The Management Point
Properties dialog box.
Figure 3.36: The Reporting Point tab of the
Site System Properties dialog box.
Figure 3.37: The Server Locator Point tab
of the Site System Properties dialog box.
Chapter 4: Multiple-Site Structures
Figure 4.1: An example of an SMS site
hierarchy.
Figure 4.2: The Welcome To The Create
Secondary Site Wizard page.
Figure 4.3: The Site Identity page.
Figure 4.4: The Site Server page.
Figure 4.5: The Installation Source Files
page.
Figure 4.6: The SMS Security Information
page.
Figure 4.7: The Addresses To Secondary Site
page.
Figure 4.8: The New Address To Secondary
Site page.
Figure 4.9: The New Address To Parent Site
page.
Figure 4.10: The Setup Options page.
Figure 4.11: The Systems Management Server
License Agreement page.
Figure 4.12: The Product Registration
page.
Figure 4.13: The SMS Site Information
page.
Figure 4.14: The SMS Security Information
page.
Figure 4.15: The Installation Options
page.
Figure 4.16: The Parent Site
Information/Identification page.
Figure 4.17: The Connection Account
Information page.
Figure 4.18: The SMS Administrator Console,
showing the secondary site.
Figure 4.19: The Site Systems Properties
dialog box for the management point role for a management point
site system in a secondary site.
Figure 4.20: The Choose Whether To Delete
Or Deinstall page.
Figure 4.21: Information flow in a site
hierarchy.
Figure 4.22: Displaying a list of sender
address types.
Figure 4.23: The Standard Sender Address
Properties dialog box.
Figure 4.24: The Asynchronous RAS Sender
Address Properties dialog box.
Figure 4.25: The ISDN RAS Sender Address
Properties dialog box.
Figure 4.26: The X.25 RAS Sender Address
Properties dialog box.
Figure 4.27: The SNA RAS Sender Address
Properties dialog box.
Figure 4.28: The Schedule tab of the
Standard Sender Address Properties dialog box.
Figure 4.29: The Rate Limits tab.
Figure 4.30: The General tab of the Site
Properties dialog box.
Figure 4.31: The Set Parent Site dialog
box.
Figure 4.32: SMS hierarchy viewed through
the SMS Administrator Console.
Figure 4.33: The Contoso site hierarchy,
with one SMS site.
Figure 4.34: The Contoso site hierarchy,
with multiple SMS sites.
Figure 4.35: A package distributed from a
site server to multiple distribution points.
Figure 4.36: A package distributed from one
site to distribution points in another site.
Figure 4.37: The sender process flow,
showing the flow of information among SMS components.
Figure 4.38: The list of sender type
options.
Figure 4.39: The General tab of the Sender
Properties dialog box.
Figure 4.40: The Advanced tab of the Sender
Properties dialog box.
Figure 4.41: Status message indicating that
the RAS Sender has been successfully installed on the component
server.
Figure 4.42: The General tab of the Courier
Sender Address Properties dialog box.
Figure 4.43: The Distribution Settings tab
of the Package Properties dialog box.
Chapter 5: Analysis and Troubleshooting
Tools
Figure 5.1: The expanded System Status node
in the SMS Administrator Console.
Figure 5.2: The Component Status window in
the SMS Administrator Console.
Figure 5.3: The Site System Status
window.
Figure 5.4: Displaying a list of message
type options.
Figure 5.5: The Status Message Viewer.
Figure 5.6: A pop-up window containing a
detailed description of a status message.
Figure 5.7: The Status Message Details
dialog box.
Figure 5.8: The Set Viewing Period dialog
box.
Figure 5.9: The Status Message Viewer for a
site system status window summary entry.
Figure 5.10: The Status Viewer Options
dialog box.
Figure 5.11: The Columns tab of the Status
Viewer Options dialog box.
Figure 5.12: The Export tab of the Status
Viewer Options dialog box.
Figure 5.13: The Font tab of the Status
Viewer Options dialog box.
Figure 5.14: The Filter Status Messages
dialog box.
Figure 5.15: The Query Information dialog
box.
Figure 5.16: Displaying the list of display
interval options.
Figure 5.17: The Status Threshold
Properties dialog box, showing the default number of status message
thresholds.
Figure 5.18: The Free Space Thresholds
Properties dialog box for the Site System Status.
Figure 5.19: The General tab of the
Component Status Summarizer Properties dialog box.
Figure 5.20: The Thresholds tab of the
Component Status Summarizer Properties dialog box.
Figure 5.21: The default status message
thresholds for informational status messages.
Figure 5.22: The default status message
thresholds for warning status messages.
Figure 5.23: The default status message
thresholds for error status messages.
Figure 5.24: The General tab of the Site
System Status Summarizer Properties dialog box.
Figure 5.25: The Thresholds tab of the Site
System Status Summarizer Properties dialog box.
Figure 5.26: The Free Space Threshold
Properties dialog box.
Figure 5.27: The General tab of the
Advertisement Status Summarizer Properties dialog box.
Figure 5.28: The Status Reporting
Properties dialog box.
Figure 5.29: The SMS default status filter
rules.
Figure 5.30: The General tab of the Status
Filter Rule Properties dialog box.
Figure 5.31: The Actions tab of the Status
Filter Rule Properties dialog box.
Figure 5.32: Defining a sample status
filter rule.
Figure 5.33: The Status Message Queries
window.
Figure 5.34: The Status Message Query
Properties dialog box.
Figure 5.35: The Browse Query dialog
box.
Figure 5.36: The General Tab of the Query
Statement Properties dialog box.
Figure 5.37: The Criteria tab of the Query
Statement Properties dialog box.
Figure 5.38: The Criterion Properties
dialog box.
Figure 5.39: The Select Attributes dialog
box.
Figure 5.40: The results of running a
sample status message query.
Figure 5.41: Status message process flow
for status messages generated on the site server and site
systems.
Figure 5.42: Status message process flow
from the client to the site server.
Figure 5.43: Using status filter rules to
handle the disposition of a status message.
Figure 5.44: SMS Service Manager,
displaying a list of components and services running on the site
server.
Figure 5.45: The SMS Trace window.
Figure 5.46: The log file contents
displayed in the SMS Trace window.
Figure 5.47: The log file contents
displayed using Notepad.
Figure 5.48: The Find dialog box.
Figure 5.49: The Highlight dialog box.
Figure 5.50: The Filter dialog box.
Chapter 6: System Performance and Network
Analysis
Chapter 8: Client Installation
Methods
Figure 8.1: The Site Boundaries tab of the
Site Properties dialog box.
Figure 8.2: The New Site Boundary dialog
box.
Figure 8.3: The Roaming Boundaries tab of
the Site Properties dialog box.
Figure 8.4: The New Roaming Boundary dialog
box.
Figure 8.5: The Client Push Installation
Properties dialog box.
Figure 8.6: The Client Push Installation
Properties Accounts tab.
Figure 8.7: The Client Push Installation
Properties Advanced Client tab.
Figure 8.8: The Client Push Installation
Wizard.
Figure 8.9: The Client Push Installation
Wizard Installation Options page.
Figure 8.10: The Client Push Installation
Wizard Client Installation Options page.
Figure 8.11: The Client Push Installation
Wizard Completing page.
Figure 8.12: The updated Control
Panel.
Figure 8.13: The General tab of the Systems
Management Properties dialog box for the Legacy Client.
Figure 8.14: The Sites tab of the Systems
Management Properties dialog box for the Legacy Client.
Figure 8.15: The Components tab of the
Systems Management Properties dialog box for the Legacy
Client.
Figure 8.16: The General tab of the Systems
Management Properties dialog box for the Advanced Client.
Figure 8.17: The Components tab of the
Systems Management Properties dialog box for the Advanced
Client.
Figure 8.18: The Actions tab of the Systems
Management Properties dialog box for the Advanced Client.
Figure 8.19: The Advanced tab of the
Systems Management Properties dialog box for the Advanced
Client.
Chapter 9: Inventory Collection
Figure 9.1: The Hardware Inventory Client
Agent Properties dialog box.
Figure 9.2: The Schedule dialog box.
Figure 9.3: The Hardware Inventory Client
Agent Properties dialog box MIF Collection tab.
Figure 9.4: Sample entries for Hinv32.log
in Wordpad.
Figure 9.5: Sample entries for Cqmgr32.log
in Wordpad.
Figure 9.6: Sample entries for
Inventoryagent.log in Notepad.
Figure 9.7: The All Status Messages From A
Specific System properties page.
Figure 9.8: The SMS Report Viewer.
Figure 9.9: The results window for a report
run through the SMS Report Viewer.
Figure 9.10: The Resource Explorer window,
with Logical Disk selected.
Figure 9.11: The Logical Disk Properties
dialog box.
Figure 9.12: The Resource Explorer window,
with Hardware History expanded.
Figure 9.13: Sample of SMS_def.mof file
displayed using Notepad.
Figure 9.14: List of Class Qualifiers as
listed in SMS_def.mof file.
Figure 9.15: A sample NOIDMIF file.
Figure 9.16: A sample IDMIF file.
Figure 9.17: The Software Inventory Client
Agent Properties dialog box.
Figure 9.18: The Software Inventory Client
Agent Properties dialog box Inventory Collection tab.
Figure 9.19: The Inventoried File
Properties dialog box.
Figure 9.20: The Software Inventory Client
Agent Properties dialog box File Collection tab.
Figure 9.21: The Software Inventory Client
Agent Properties dialog box Inventory Names tab.
Figure 9.22: The Resource Explorer
window.
Figure 9.23: The Resource Explorer window,
with Product Details expanded and a product selected.
Chapter 10: Remote Control of Client
Systems
Figure 10.1: A list of client agents
installed on the site server.
Figure 10.2: The Remote Tools Client Agent
Properties dialog box.
Figure 10.3: The Security tab of the Remote
Tools Client Agent Properties dialog box.
Figure 10.4: The Remote Tools Client Agent
Properties dialog box Policy tab.
Figure 10.5: The Default Limited SMS Remote
Tools Settings dialog box.
Figure 10.6: The Remote Tools Client Agent
Properties dialog box Notification tab.
Figure 10.7: The Remote Tools Client Agent
Properties dialog box Advanced tab.
Figure 10.8: Sample Remctrl.log file.
Figure 10.9: Sample Remctrl.log file from
the Advanced Client.
Figure 10.10: The Remote Control program
added to the client’s Control Panel.
Figure 10.11: The Remote Control Properties
dialog box.
Figure 10.12: The Remote Control Status
dialog box.
Figure 10.13: Choosing All Tasks from the
context menu to access the Start Windows Diagnostics utility.
Figure 10.14: The System Information
window.
Figure 10.15: The Remote Tools window,
showing the result of running the Windows Memory diagnostic for the
client WJG.
Figure 10.16: The Remote Control Agent
dialog box.
Figure 10.17: The results of running a ping
test.
Figure 10.18: A Remote Control window for a
Windows XP client.
Figure 10.19: The Control Parameters dialog
box.
Figure 10.20: The Hot Key Settings dialog
box.
Figure 10.21: A sample Remote Chat
session.
Figure 10.22: The Remote File Transfer
interface.
Figure 10.23: A message box notifying the
SMS administrator that user permission has been denied.
Figure 10.24: Sample Cidm.log file with the
reference to Remote Control selected.
Figure 10.25: Sample status message query
results.
Figure 10.26: The Event Viewer System
log.
Figure 10.27: The Event Properties dialog
box.
Figure 13.1: Time from release of update to
discovery of exploit in the wild.
Figure 13.2: The MOF process model.
Figure 13.3: The Microsoft-recommended
four-phase patch management process.
Figure 13.4: An SMS 2003 infrastructure
designed to support patch management.
Figure 13.5: Software updates listed in the
SMS Administrator Console.
Figure 13.6: A digital signatures dialog
box, accessible through Windows Explorer.
Figure 13.7: A sample release timetable for
servers for a high-priority release.
Figure 13.8: Distribution Settings dialog
box during inventory tool installation and setup.
Figure 13.9: Collections added to SMS 2003
by the Microsoft Office Inventory Tool for Updates and the Security
Update Inventory Tool.
Figure 13.10: Packages added to SMS 2003 by
the Microsoft Office Inventory Tool for Updates and the Security
Update Inventory Tool.
Figure 13.11: Advertisements added to SMS
2003 by the Microsoft Office Inventory Tool for Updates and the
Security Update Inventory Tool.
Figure 13.12: Creating a new advertisement
to test the installation of the inventory tools.
Figure 13.13: Resource Explorer view of the
Software Updates node on an SMS client computer.
Figure 13.14: Selecting an update type in
the Distribute Software Updates Wizard.
Figure 13.15: Selecting the inventory
program to run.
Figure 13.16: Selecting the software
updates to include in the package.
Figure 13.17: Specifying the package source
folder, the priority, and whether or not to fetch the updates.
Figure 13.18: The Download Progress status
window.
Figure 13.19: The Software Updates Status
page.
Figure 13.20: Specifying the properties for
a software update.
Figure 13.21: Selecting the distribution
points that will be updated with the package.
Figure 13.22: The Configure Installation
Agent Settings page.
Figure 13.23: Configuring attended or
unattended installation options.
Figure 13.24: Configuring user notification
and the ability to postpone package application to a client.
Chapter 14: Microsoft Systems Management
Server Installer
Figure 15.1: The Software Metering Client
Agent Properties dialog box.
Figure 15.2: Specifying software metering
process flow.
Figure 15.3: The Software Metering Rule
Properties dialog box.
Figure 15.4: The Delete Aged Software
Metering Data Task Properties dialog box.
Figure 15.5: The Delete Aged Software
Metering Summary Data Task Properties dialog box.
Figure 15.6: The Summarize Software
Metering File Usage Data Task Properties dialog box.
Figure 15.7: The Summarize Software
Metering Monthly Usage Data Task Properties dialog box.
Figure 15.8: The SMS Report Viewer with
Software Metering reports expanded.
Figure 15.9: The SMS Report Viewer with
Users That Have Run A Specific Metered Software Program
selected.
Figure 15.10: Results of running the report
Users That Have Run A Specific Metered Software Program.
Chapter 19: Maintaining the Database
Through Microsoft SQL Server