Probably the most important benefit of Process Manager is that it gives you the ability to define, streamline, automate, and continuously improve routine business procedures. Process Manager turns tasks that depend on manual assignments, active human intervention and followup, and information gathering and exchange, into automated, repeatable, consistent, standards-compliant procedures.
A well-designed workflow will self-execute when triggered by a defined event, make assignments, facilitate collaboration, send reminders, and pursue the job until it’s done. Along the way it will keep participants informed, promote accountability, reduce or eliminate human error, and create audit trails and action logs to enable comprehensive and detailed analysis and reporting.