Creating an Email Action

  1. Go to the Action Library:
    • In the WhatsUp Gold web interface, select Go > Configure > Action Library.

      - or -

    • From the main menu bar of the WhatsUp Gold console, select Configure > Action Library.
  2. In the Action Library, do one of the following:
    • Click New, then select Email Action.

      - or -

    • Select an existing Email Action, then click Edit.

      The action properties page opens.

  3. Enter the email destination information.
    • Name. Enter a unique name for this action.
    • Description. Enter a short description of the action. This is displayed in the Action Library along with the entry in with the Name box.
    • SMTP Mail Server. Enter the IP address or Host (DNS) name of your email server (SMTP mail host).
    • Port. Enter the port number that the SMTP server is installed on.
    • Mail To. Enter the email addresses you want to send the alert to. Email addresses must be fully qualified. Two addresses may be entered, separated by commas (but no spaces). The address should not contain brackets, braces, quotes, or parentheses.
  4. Click Mail Content. Enter the content of the email alert.
    • From. Enter the email address that will appear in the From field of the email that is sent by the Email action.
    • Subject. Enter a text message or edit the default message. You can use any of the percent variable codes.
    • Message body. Enter a text message or edit the default message. You can use any of the percent variable codes.
  5. Click OK to save this action. The action now appears in the Action Library.
  6. Assign the action to a device or a monitor, by using the procedure defined in: