Note the following when you use NetBackup to perform backup or restore operations using Granular Recovery Technology:

• Disable or uninstall Qlogic San Surfer software. It may conflict with the port mapper for Client for NFS.

• Before you install NFS on the media server or client(s), look for the ONC Portmapper service. If it exists, stop it and disable it. Otherwise, the installation of NFS Services for Windows fails.

• In the Local Security Settings, the Users group must have User Rights Assignment "Allow log on locally". By default, the Users group is included. If the Users group does not have this right, the following error occurs:

  1385 -- Logon failure: the user has not been granted the requested logon type at this computer.

• Backups of the SharePoint Web applications or portals that use Granular Recovery Technology (GRT) and that contain a larger number of content databases (100+) may timeout. In this situation, increase the default "Client read timeout" setting to 900 seconds.

• Technical Support may want nbfsd logs from the media server. Use the Verbose setting carefully as the nbfsd log can grow very large.