Setting the debug level on a Windows client

To control the amount of information that is written to the debug logs, change the General, Verbose, and Database debug levels on the client(s). Typically, the default value of 0 is sufficient. However, technical support may ask you to set the value higher to analyze a problem.

The debug logs are located in install_path\NetBackup\logs.

To set the debug level on a Windows client

  1. From the Windows Start menu, choose Programs > Symantec NetBackup > Backup, Archive, and Restore.

  2. Select File > NetBackup Client Properties.

  3. Click the Troubleshooting tab.

  4. Set the General debug level.

    Set this level as high as 2.

  5. Set the Verbose debug level.

    Set this level as high as 5.

  6. Click OK to save your changes.