Verify that the NetBackup for SharePoint Server agent is supported on your operating system or platform.
To verify operating system and compatibility
In the Product Finder box, type NetBackup Enterprise Server and click the > icon.
In the list of documents, click on the following document:
NetBackup (tm) x.x Database Agent Software Compatibility List (Updated date_updated)
For x.x, look for the current release. For date_updated, look for the most recent date.
More Information
NetBackup server and client software requirements for NetBackup for SharePoint Server
SharePoint server software requirements for NetBackup for SharePoint Server