Troubleshooting tab

Use this tab to view and change the amount of information that NetBackup saves in debug and troubleshooting logs.

Note:

Only a NetBackup administrator should change the parameters on this tab.

NetBackup only creates log files if the log folders exist.

Related topics

Table: Troubleshooting tab properties describes the properties on the Troubleshooting tab.

Table: Troubleshooting tab properties

Property name

Description

General

Controls the amount of information that NetBackup writes to the troubleshooting logs.

The level can be set to 0 (default), 1, or 2. The higher the level, the more information that is written to the log.

Verbose

The level can be set from 0 (default) to 5 (maximum).

Use the default level of 0 unless advised otherwise by technical support . Higher levels can cause the logs to accumulate large amounts of information.

TCP

Enables TCP debugging. The level can be set as follows:

0 - No TCP/IP functions are logged (default)

1 - Logs basic TCP/IP functions

2 - Logs all TCP/IP functions, including all read and write requests

3 - Logs the contents of each read and write buffer

Note:

TCP values of 2 or 3 can cause the status reports to be large, and slow the performance of a backup or restore operation.

Flush

Specifies how often NetBackup flushes the progress reports on NetBackup operations (or writes the buffer to disk).

The level can be set to 0 (default), 1, or 2. The higher the value, the more often the buffer is written to disk.

Database

Controls the amount of information that NetBackup Database Extensions write to their log files.

The level can be set from 0 (default) to 9. The higher the level, the more information is written.

OK

Apply changes and close the dialog box.

Cancel

Close the dialog box without applying changes.

More Information

Troubleshooting logs